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United Kingdom Law
Relevant United Kingdom law will apply to the Agreement and the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to the Agreement.
Body Source Online is in no way connected to, or affiliated with bodysource.com or thesupplenet.com. These shops are based in the USA and are not part of the Body Source Online group. Any adverse publicity concerning this company does not represent Body Source Online or affiliated companies.
All information contained within this website is subject to change and is correct at the time of being published. We cannot be held responsible for any information contained on any google link or on other websites.
The Contract
The contract to supply goods by Body Source Online to its customers will be made when Body Source Online debits the account of the customer. Body Source Online will e-mail the customer confirming the order. The product descriptions, gains, claims and deffects are pertanant to that of the manufacturer as all littrature are supplied directly from the manufacturers. All product descriptions and images are used for identification purposes only and remain the property of their respected owners. Body Source Online is not responsible for any claims therin. Any complaints should be made in writing to the relevent manufacturer.
Personal Data
All personal data supplied by the customer to Body Source Online via the shop will be used solely to process and monitor the transaction for which the information is supplied. The supplying of such personal data by the customer is therefore deemed to be in acceptance of Body Source Online processing this data to meet their order and future orders.
Returns
Customers have the right to cancel the contract. The period in which the customer can cancel the contract starts from the day the contract is initially made, and lasts until 7 working days from the day after receipt of the goods. In such cases, the purchase price (Including the initial delivery fee) minus a 10% restocking fee will be refunded to the customer within 7 days. The 7 day refund period will begin on the day Body Source Online are in reciept of the goods. This cancellation right is in addition to your right to reject goods if they are not of satisfactory quality, fit for their purpose or match their description.
Online Purchases (Cut off Points)
Body Source Online use automated processes to ensure goods are sent out on time everytime. This means we have strict times when orders will make delivery the same day. If the customer orders before 3pm GMT the goods will be sent the same day. If your order is recieved after 3pm then the customers order will be despatched the next working day. This does not include weekends however there is a saturday delivery option availible.
Pricing
The price you pay is the price displayed on this website at the time you place your order, and this price will remain valid until the goods are supplied or until the order has been cancelled.
If in the unlikely event the customer finds the same product cheaper from another UK based supplement shop then Body Source Online will allow the customer to purchase the specific product at a reduced price. The price reducion will be no more than 1GPB below the cheaper sale price.
Free items are allways subject to availability.
Delivery
Body Source Online will make every effort to ensure that all orders are delivered within the chosen delivery method. If this is not possible for any reason the customer will be informed by appropriate means (email, post or telephone) and their money will be refunded. Reimbursement will take place as soon as the goods are recieved back to Body Source Online.
Insurance
Body Source Online will provide insurance up to the value of 250 GBP. All orders despatched will include insurance to this value and this is provided free of charge.
Online Security
Body Source Online is a member of the Internet Chargeback Register (ICR). ICR will check the customers information against security databases to help protect the customer and Body Souuce Online. The customer will not notified if there is any adverse information stored relating to their address, credit/debit card or there chosen delivery address. This information it confidential and to protect the customer under the data protection act. The customer can apply in writing to ICR directly with the statutory fee of 10GBP to view all information held on the ICR servers in accordance with the data protection act.
Body Source Online uses the Hacker Secure checkout process. This ensures all of the customers personal details are protected against identity theft whilst using this checkout process. All information is passed securly to ProtX via a 1024bit Secure Sockets Layer (SSL) provided by Thawte.
Based on any checks during the customers checkout process Body Source Online reserve the right to automatically route parcels to the registered card holders address.
Complaints
Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens' Advice Bureau.
If you should have any complaints or questions about any aspect of this online shop or the products you have received please contact us direct.
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